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Frequently Asked Questions
What is a web application?
As everyone knows by now, the web browser can do a lot of things besides displaying text on a web page. Before the web, there were only desktop applications to do our work. Network capable applications can now be built with script using the web browser as an application shell. This is the web application.
What is search engine optimization?
Search engine optimization (SEO) is a term used to describe website development with search engine rankings as a priority.
Can my website take credit cards?
Yes. We work with your credit card merchant to seamlessly add your own customizable shopping cart to your website.
What does E-Commerce mean?
E-Commerce stands for electronic commerce. A website that is ready for e-commerce means that it accepts credit cards.
What is the difference between an Online Catalog and a Number Search?
Online catalog's let the web user search for items by category. This is what you see most of the time when you go shopping online. A Number Search is an item search where the web user enters one or more numbers, then the results of the search are displayed. Most businesses that sell parts use the number search as their primary sales tool for the web.
Can I manage my online inventory myself or do I have to call someone to do it for me?
You can manage your online inventory from any computer any time of day through your own website's management console. Free 24/7 customer support is always there if you need it.
I need services tailored for my industry. Are these web applications customizable?
Yes. You tell us what you need, we make it happen.
If I choose the Business Plan or E-Commerce Plan, do I own the code for the web applications?
No. Slickhead provides web applications as a web hosting service, regardless of the level of customization of the web application.
What is RAID?
RAID stands for Redundant Arrays of Inexpensive Disks and is a technology that uses multiple hard drives. We use RAID 5 for maximum performance and reliability.
What type of security system do you have?
We use a SonicWall UTM system for network security. Click here for more information on SonicWall's services. How often do you backup web files and databases?
We backup all files several times per day to multiple fixed and removable drives on multiple platforms. Files are periodically archived in our bank safety deposit box to protect against the unthinkable.
What is your hosting platform?
Windows Server and SQL Server. We support ASP (Active Server Pages).
What is SSL?
SSL stands for Secure Socket Layer. In a nutshell, SSL is an encryption standard used in the web industry to protect sensitive information entered in web pages. Most companies use SSL to secure web pages for credit card transactions. SSL encodes the entire web page so internet hackers can't steal credit card data.
What is hand-written code?
Hand-written code means that the code was written using a simple text editor and not a web page development program. This is the high end of web development. All our HTML, JavaScript, SQL and VBScript has been written by hand ensuring cross-platform / cross-browser compatibility, uniqueness and a bug-free website. We create custom web applications, not out-of-the-box web functions that most web developer's use.
Do you create your own artwork for the website's you develop?
We can create a unique layout with custom graphics, reconstruct an older website and recycle existing graphics or use professional web templates. Unless you insist on 100% unique artwork, we have found the best method is to use web templates for top notch graphics and layout. This in combination with our hand-written code provides the ultimate website.
Why does my webmail interface say Nettica instead of Slickhead?
In 2007, Slickhead decided to offer email services as a shared hosting option. This has increased our network's available bandwidth to the web and database servers providing superior website performance. Nettica provides state-of-the-art email services with webmail, anti-virus and anti-spam. Click here for more information on Nettica's services. What is DNS?
DNS stands for Domain Name System. DNS servers are an integral part of the internet and are most often misunderstood and poorly deployed. Most large corporations, including some well known registrar's, use low performance DNS servers on their own network. We realize the importance of high performance DNS and in 2005 Slickhead decided to outsource DNS to the Nettica Corporation. Nettica is one of the world's leading providers of high performance DNS. Their globally dispersed network insures maximum website performance and reliability. Click here for more information on Nettica's services. What is your billing period?
The billing period for web hosting services is six months paid in full at the start of the billing period. We send out electronic invoices on January 1 and July 1.
How long have you been in business?
The company was founded in 1999 as a fertilizer research and development center with web development as a side business. The company name was changed to Slickhead Studios, Inc. in 2001 and the company began offering web hosting and development as its primary services.
Where are you located?
We are located in the north part of Houston, Texas. The area provides good weather, underground utilities and a high technology infrastructure which mimimizes network downtime and maximizes performance. Click here for contact information. What is Ultra Fantasy Football?
Ultra Fantasy Football is one of the world's fastest growing fantasy football leagues. Created and hosted by Slickhead, Ultra Fantasy Football has evolved into an exciting product over the years and has many features found nowhere else. Contestants can play the entire NFL season for weekly and overall season cash prizes. Stats and scoring are provided. Visit http://www.ultrafantasyfootball.com/ and register today! |
